Many of our products come with a guarantee or warranty from the manufacturer.
For consumers, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Where a failure does not amount to a major failure, Woodrow Handcrafts are entitled to choose between providing you with a repair, replacement or refund.
Full details of your consumer rights may be found at www.consumerlaw.gov.au